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ON-DEMAND TECH SUPPORT

Technical Problems that
Slow You Down All Day

Slow computer, programs that don't work, errors you don't understand. Reliable remote support with no annual contracts or fine print.

Same-day response Win, Mac, Linux Bilingual Service
FREE Consultation (30 min) View Pricing

Is this for you?

  • Small team (1-20 people)
  • You prefer to pay only when you need help
  • Tech problems are wasting your time
  • Need clear explanations in Plain English

Probably NOT if:

  • You need physical on-site support
  • You have more than 50 employees
  • The problem is broken hardware (physical)
OUR SERVICES

What Our Support Includes

Remote Solution

  • Speed optimization
  • Virus/malware removal
  • Error repair

Setup / Configuration

  • Software installation
  • Email & Outlook setup
  • VPN & Network Redes

Backup & Recovery

  • Automatic backups
  • File recovery
  • Office 365 / GSuite Support

What we DON'T include:

Physical repairs (screens, keyboards), hardware data recovery, and on-site support. If we can't help, we'll recommend a trusted specialist.

Specific Problems We Solve

"My computer is very slow"

Typical Symptoms:
  • • Takes 5-10 minutes to turn on
  • • Programs freeze constantly
  • • Fan makes a lot of noise
  • • Overheats

Solution: Startup cleanup, temporary files, drivers, and general optimization.

60-90 min Boot time < 3 min

"I can't send or receive emails"

Typical Symptoms:
  • • Messages stuck in outbox
  • • Password error
  • • Emails disappearing
  • • Connection error

Solution: SMTP/IMAP verification, credentials, certificates, and 2FA setup.

30-45 min Email working 100%

"The printer doesn't work"

Typical Symptoms:
  • • Computer can't find printer
  • • Documents stuck in queue
  • • Prints blank pages
  • • Communication error

Solution: Correct drivers, network connection, print queue cleanup.

45 min Normal printing

"I forgot my password for..."

Typical Symptoms:
  • • Windows/Mac
  • • Microsoft/Apple ID
  • • Browser
  • • Files

Solution: Secure recovery via official methods and future prevention.

20-40 min Access recovered

How Our Process Works

1

Contact

Tell us your problem via WhatsApp or Email.

2

Schedule

2-hour window. First 30-min consultation FREE.

3

Connect

Via TeamViewer or AnyDesk. See everything in real-time.

4

Solution

We diagnose, fix, and document the solution.

TRANSPARENT VALUE

Pricing With No Surprises

On-Demand

$75 / hour

Charged in 15-min increments

  • No monthly contract
  • Pay only what you use
  • Diagnosis time incl.
  • Multi-device support
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10% DISCOUNT

Prepaid Package

$540 / 8 hours

Works out to $67.50 / hour

  • Priority scheduling
  • No expiration (3 mo ref)
  • Ideal for offices
  • Recurring support incl.
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Frequently Asked Questions

❓ How fast can you help me?

Usually same day or next business day. If you contact us before 12pm, we often have space in the afternoon.

❓ Is it safe for you to access my computer?

Completely. We use TeamViewer/AnyDesk with bank-grade encryption. You see EVERYTHING we do and can end the session anytime.

❓ What if you can't solve my problem?

We tell you honestly after the free consultation. You only pay for diagnostics if we decide to proceed and it's outside our expertise.

❓ Do you work with Mac and PC?

Yes, both. Windows from version 7 and macOS from approximately 2015.

Ready to solve your problem?

Free Consultation

30 minutes →

Send Email

[email protected]

WhatsApp

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