Home Services About Guides Contact
ES | EN

About Us

Clear technology, real solutions, family treatment.

Our History

Lumyantech started with a simple conversation at home: why does technology have to feel so out of reach? We kept seeing small businesses overpay for solutions they didn't understand, working with providers who spoke in code and never in plain language. So we decided to do things differently. In 2024 we started with what we had: years of experience, a lot of heart and the belief that technology should be explained, not imposed. We're a family business growing one client at a time, carrying the excitement of people who are just starting out along with decades of real, hands on experience solving real problems. We're still building, and we like it that way, because it means every person who trusts us helps us get better. We want to reach every kind of business, no matter the size or how much they know about technology. If you have questions, we'll answer them. If you don't, we'll help you find them.

Our Team

Mylen Pombo

Mylen Pombo

Founder & CEO

Nearly 30 years in technology. She started out giving tech support to more than 250 people and went on to run the IT department of a leading biopharmaceutical center, in charge of networks, servers, security and backups. Today she leads Lumyantech with that same approach: personal attention, patience and solutions that work.

  • Nearly 30 years in IT
  • CompTIA A+ certified
  • Master's in Information Science
  • Bilingual: Spanish and English
View LinkedIn profile
Luis  Pombo

Luis Pombo

Technology Advisor - Automation & Artificial Intelligence

Over 20 years in technology. For more than a decade, he led infrastructure and communications for a major biopharmaceutical center, managing more than 80 servers, 900 devices and 1,200 users. Today he applies that experience to designing the automation and AI systems that power Lumyantech behind the scenes.

  • 20+ years in IT
  • Google Cybersecurity certified
  • Google Project Management certified
  • IBM AI Developer certified
View LinkedIn profile

Mission

To help the business community grow in ICT safely, affordably, and without mysteries. We democratize access to quality technology, explaining every decision in clear language and prioritizing what you really need over what we want to sell.

Vision

To be the trusted technology partner accompanying small businesses into the digital future. With artificial intelligence transforming entire industries, we want to ensure they don't get left behind but leverage these tools to compete, grow, and thrive.

Our Values

Total Transparency

No fine print, no hidden costs. You know exactly what you're paying for and why.

Plain Language

Zero technical jargon. If your grandmother doesn't understand it, it's not explained well.

Fair Prices

We charge for the value we deliver, not for what you don't know.

Real Commitment

You are not a case number. We know your business and care about your success.

Why Lumyantech

Most small businesses end up choosing between two options: paying enterprise consulting rates, or trusting independent technicians who don't have the experience to handle complex problems. We don't fit either mold. We've spent over 20 years managing enterprise-level infrastructure, networks, servers, security, more than 900 devices and 1,200 users, in environments where a mistake is expensive. We bring that same discipline to small businesses now, with tools that used to be reserved for large corporations: automation, artificial intelligence, and systems built to prevent problems instead of just putting out fires. The difference isn't that we treat you well, that should be the baseline. The difference is that we bring real experience, proven in critical systems, at a price a small business can actually afford.

Let's Talk Tech