Support when you need it, without tying you to office hours. Perfect for businesses that can wait 24-48 hours instead of needing immediate 24/7 support.
Request supportWe connect to your equipment securely using professional tools. You maintain control: you can see everything we do in real-time.
Hardware not working, software failing, incorrect configurations, problematic updates. If it's remote, we fix it.
Each ticket includes a report of what was done, why, and how to prevent the problem in the future. You learn with each interaction.
Report the problem when it's convenient for you. We solve it within 24-48h. No need to coordinate specific times.
Report it today and we'll solve it tomorrow. Simple, transparent, effective.
Report problem